volume of spam vs ham

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dadeitch
Posts: 13
Joined: Tue Nov 18, 2014 8:00 am

volume of spam vs ham

Post by dadeitch » Tue Nov 18, 2014 8:09 am

over the last 5 months, the volume of ham has increased while spam has decreased. My customers have all stated a general increase in spam allowed in as ham. No settings have been changed, but the logs show even amounts of spam to ham, or ham even has higher numbers than spam. After some issues were resolved with this forum, the caught spam levels were significantly higher (as I would expect them to be ... most spam systems catch/tag/drop 75-85% of incoming email). That tapered off and now, in the last couple months, my spam levels have been even or below ham levels.

Thanks

magicspam
Posts: 1088
Joined: Tue Oct 28, 2008 2:27 pm

Re: volume of spam vs ham

Post by magicspam » Tue Nov 18, 2014 11:46 am

Hello dadeitch,

Thank you for your post, and for supporting MagicSpam!

If you are receiving a lot of spam messages, please send some
MagicSpam log file entries for these messages, and we can provide you
with some recommendations.

You can perform a MagicSpam log search right in the MagicSpam interface
and then either take a screenshot or copy/paste the entries into an
email reply.

Send us the logs to support@magicspam.com do not post on the forums.

Please let us know if you have any more questions.

-- MagicSpam Support Team --

dadeitch
Posts: 13
Joined: Tue Nov 18, 2014 8:00 am

Re: volume of spam vs ham

Post by dadeitch » Tue Nov 18, 2014 5:59 pm

due to another support issue, I'm not even processing any emails right now. I'll post on this once the other issue is resolved.

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