Magic Spam and Web Wiz Forum

This is the area for a general support questions, discussions and information that you can read and share. Post your experiences, stats and tricks and tips that are not covered elsewhere. Remember, for questions please search the FAQ first, as your question may already be answered.

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sastanley1
Posts: 2
Joined: Fri Mar 02, 2012 5:23 pm

Magic Spam and Web Wiz Forum

Post by sastanley1 » Fri Mar 30, 2012 4:25 pm

When the Magic Spam protection is enabled one of our customers is having issues with the Private Messenger section on their Web Wiz Forum. When they attempt to display a message the page shows a blank screen and not the message to be displayed. Also, the function to send an the messenger message to their e-mail address on file does the same. I have whitelisted IP address 127.0.0.1 but it still appears to be blocked. Do you have any insight into why they are being blocked when the application is enabled?

Thanks.

magicspam
Posts: 1092
Joined: Tue Oct 28, 2008 2:27 pm

Re: Magic Spam and Web Wiz Forum

Post by magicspam » Mon Apr 02, 2012 10:46 am

What is 'Web Wiz Forum' ? Is this part of the MailEnable platform offering?

Is there a log entry for one of the messages that were blocked indicating why it was blocked?

Thanks.

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