magicSpam for ME 1.0.5-2 not scanning

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andi
Posts: 41
Joined: Wed Nov 17, 2010 4:44 am

magicSpam for ME 1.0.5-2 not scanning

Post by andi » Fri Jan 07, 2011 2:44 am

hi,

i updated all our magicSpam for mailEnable installations to recent version 1.0.5-2, some days ago. everything seems to work fine on windows 2003 servers with ME > 4.26, but on windows 2008 with ME 4.26, magicSpam 1.0.5-2 did not scan any incomming mails: service was shown as 'enabled', license as valid, but zero statistics, zero entries in logtail.

so i did uninstall 1.0.5-2 and reinstall 1.0.5-1. now, magicSpam works again.
what could be the reason for this issue with magicSapm 1.0.5-2?


regards,
andi

magicspam
Posts: 1042
Joined: Tue Oct 28, 2008 2:27 pm

Re: magicSpam for ME 1.0.5-2 not scanning

Post by magicspam » Fri Jan 07, 2011 9:55 am

Thank you for your post Andi.

We have just released an announcement both on the forums as well as system alerts outlining the issue and how to work around it.

We apologize for the inconvenience.

hostigal
Posts: 3
Joined: Thu Jul 21, 2011 2:14 am

Re: magicSpam for ME 1.0.5-2 not scanning

Post by hostigal » Wed Jul 27, 2011 1:45 pm

I have the same problem as you solve?
greetings.

wizard
Posts: 48
Joined: Tue Sep 02, 2008 1:04 pm

Re: magicSpam for ME 1.0.5-2 not scanning

Post by wizard » Wed Jul 27, 2011 4:25 pm

Greeting Hostigal,

In the future, please keep your posts to a SINGLE post for best results. Cross posting to several of the site forums / topics may lead to longer response time as maintenance and sorting out is completed.

As to your question - what version of MagicSpam are you running? The version should be clearly visible in the top left hand side of the administration interface next to the logo. We have gleaned from the rest of your posts that you are running MagicSpam on a Windows 2008 server? with MailEnable 4.26? And.. on Plesk 9.5x. Is this correct?

Thank you in advance!

hostisoft
Posts: 2
Joined: Thu Jul 28, 2011 1:20 am

Re: magicSpam for ME 1.0.5-2 not scanning

Post by hostisoft » Thu Jul 28, 2011 1:24 am

had to change and register again because I lost the key hostigal, and now I hostisoft if MailEnable plesk 9.5 and 4.26, and I'm not working. URGENT!

magicspam
Posts: 1042
Joined: Tue Oct 28, 2008 2:27 pm

Re: magicSpam for ME 1.0.5-2 not scanning

Post by magicspam » Fri Jul 29, 2011 9:13 am

So it is noted, this is currently being handled directly with our development team. Hostigal / Hostisoft, Please read responses prior to reposting the same cry for help. We were looking for confirmation of information in order to debug the issue properly. Blind posting like this may result in your future posts being removed by the moderator.

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