Blocked Mail adress always send Spam mail

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musli
Posts: 1
Joined: Fri Jun 03, 2016 8:12 am

Blocked Mail adress always send Spam mail

Post by musli » Fri Jun 03, 2016 8:17 am

Hello Together,

i am using Magicspam Licence Product on my Plesk Server.
I have insert the Mail Adresses from the Spam Mails into the blocklist in Magicspam Setting.
But Sometimes the same Mail adress which i have also blocked send me a Spam mail again.

magicspam
Posts: 1553
Joined: Tue Oct 28, 2008 2:27 pm

Re: Blocked Mail adress always send Spam mail

Post by magicspam » Fri Jun 03, 2016 10:45 am

Hello musli,

Thank you for the post.

From what you have described, it is very likely that the spam message is using a different MAIL FROM: address.

Please use the Log Search function and email us (support@magicspam.com) the log search results for the spam message you are referring to (or any uncaught spam messages), and we would examine the logs and provide with you suggestions.


Thanks,
-- MagicSpam Support Team --

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