What kind of messages will blocked senders receive?

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magicspam
Posts: 1060
Joined: Tue Oct 28, 2008 2:27 pm

What kind of messages will blocked senders receive?

Post by magicspam » Thu Mar 12, 2009 12:17 pm

This depends on the rule that is triggered, but MagicSpam utilizes a custom system of 'verbose' bounce messages to help clearly define the policies in place.

For example, if a sender were blocked by the rule valid_helo_domain (whereby the HELO issued must be a proper domain format) then the message they would receive back is:

Your message was rejected by this system and was not delivered.
Reason: Messages from your location are rejected, bad or missing identifier (HELO). Contact your email administrator
Protection provided by: MagicSpam 1.0.4-2 (http://www.magicspam.com/)
For more information, please visit the URL:
http://www.linuxmagic.com/best_practice ... omain.html
or contact your ISP or mail server operator.

The links themselves give a detailed account of the rule that was triggered and also explains the terms of SMTP best practices that defines the rule.
-- MagicSpam Support Team --

KingSky
Posts: 1
Joined: Tue Apr 28, 2009 3:15 pm

Re: What kind of messages will blocked senders receive?

Post by KingSky » Tue Apr 28, 2009 3:20 pm

Is it possible to customize these logs?

I would love the be able to make them say something like "Please contact Kevin at 555-555-5555 for help with this problem".

magicspam
Posts: 1060
Joined: Tue Oct 28, 2008 2:27 pm

Re: What kind of messages will blocked senders receive?

Post by magicspam » Thu Apr 30, 2009 8:35 am

At this time, it is not possible to add a custom message to the rejection notice. We have, however, received a few requests for this feature and it is already on our feature request list for consideration in a future version of MagicSpam.

Thanks for your input!
-- MagicSpam Support Team --

paquito
Posts: 6
Joined: Wed Mar 03, 2010 3:35 am

Re: What kind of messages will blocked senders receive?

Post by paquito » Wed Mar 03, 2010 4:32 am

Those messages must be in some file, probably a binary/executable one and I think they may be modified with a hexadecimal editor.

That way we would be able to customize them -although with some limitations- before the feature is implemented.

What file would we have to look inside for messages?

magicspam
Posts: 1060
Joined: Tue Oct 28, 2008 2:27 pm

Re: What kind of messages will blocked senders receive?

Post by magicspam » Wed Mar 03, 2010 9:41 am

Unfortunately, modifying the MagicSpam binaries is considered hacking, and as such, violates the terms of the software license.

Custom block messages is an existing feature request, one we are considering implementing in an upcoming MagicSpam Professional Edition.

If you are eager to have this functionality, please contact sales [at] magicspam [dot] com and we would be happy to set up a billable custom work order for you.
-- MagicSpam Support Team --

paquito
Posts: 6
Joined: Wed Mar 03, 2010 3:35 am

Re: What kind of messages will blocked senders receive?

Post by paquito » Wed Mar 03, 2010 1:12 pm

OK. I'll wait for that feature in the standard release.

Thank you

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