Hello,

Thank you for sharing your upgrade experience on our forum!

--MagicSpam Support Team--

Hello JM,

This could have been caused because 'magicspam-update' detected an issue with your license.
Did you recieve any related messages in in the mailbox of the registered 'admin email'?

--MagicSpam Support--

Hello Sunny,

Could you perhaps try to post some samples again?

Thanks!

Hello! The log search is on the Dashboard page of the MagicSpam interface. Use a "from" and a "to" address to search to logs. The logs will tell you if the mail was succesfully delivered or if it was blocked. If it was blocked, the logs will tell you why. You can also optionally ...

Hello, It apears as though the offending address is 178.46.121.212. This address is listed on many block lists as show the below lookup on mxtoolbox.com http://www.mxtoolbox.com/SuperTool.aspx?action=blacklist%3a178.46.121.212 We recomend enabling the PSBL list in MagicSpam and see that cuts down on...

Hello, Are the emails being sent from a specifc email address or does it seem to be distributed? If you can provide some of the log lines from MagicSpam related to these emails we will get a better understanding of what is going on. Also, there is a 'Pro' version of MagicSpam on the horizon which im...

If you are getting messages similar to: Error retrieving version from Plesk API: Error communicating with Plesk API: are the packages psa-api and psa-api-rpc installed? This is being caused by the Plesk upgrade script removing some files from the psa-api-rpc package. Please remove the psa-api-rpc pa...

What is 'Web Wiz Forum' ? Is this part of the MailEnable platform offering?

Is there a log entry for one of the messages that were blocked indicating why it was blocked?

Thanks.

May we ask what version of MagicSpam you have installed?

Blocking full Top Level domains can be extremely dangerous.. and is definitely not something we would recommend. It is that 1% that can cause you much grief.

May we ask what reputation lists you have enabled as well as what best practice rules you have enabled?

Thanks!