Search found 1535 matches

by magicspam
Thu Aug 08, 2013 11:42 am
Forum: General Discussions and Support Questions
Topic: Block mail from hostname not ip.
Replies: 0
Views: 6646

Re: Block mail from hostname not ip.

Hello Amorganvmp! Thank you for your question. We don't currently have a feature available to blacklist or whitelist via EHLO/HELO, however this could be a good feature for future versions of MagicSpam! We will pass on this suggestion to our development team. In the meantime, we would like to help y...
by magicspam
Wed Aug 07, 2013 10:12 am
Forum: Discussions on Spam Protection Policies and Default Rules
Topic: check_reverse_dns_list rule questions
Replies: 7
Views: 53334

Re: check_reverse_dns_list rule questions

Hello widomaker! check_reverse_dns_list is a compiled list of patterns for servers that have leaked spam. Qualification is that the source has been reported to have sent spam (human reports) and that multiple source patterns of the same or similar PTR records exist. Challenges to listings can be mad...
by magicspam
Tue Aug 06, 2013 10:52 am
Forum: General Discussions and Support Questions
Topic: How to stop blocking mail from localhost like Mailman lists
Replies: 1
Views: 8522

Re: How to stop blocking mail from localhost like Mailman li

Hello Widomaker, and thank you for your post! In this particular case, it would appear that your /etc/hosts file has not been configured yet for the server to be 'self aware' of the host names associated with its own localhost interfaces - both ipv4 and ipv6. In this case this can be rectified by mo...
by magicspam
Tue Jul 30, 2013 10:40 am
Forum: Wishlists and Roadmaps
Topic: Allow peeling off FORWARDER IP to get to the SENDER IP
Replies: 1
Views: 18239

Re: Allow peeling off FORWARDER IP to get to the SENDER IP

Hello Wills, Thank you for your post and for supporting MagicSpam! We do see why you would be interested in this feature. However, MagicSpam operates solely in the SMTP level and does not interact with email message bodies whatsoever. MagicSpam was never designed to be a content filter and because o...
by magicspam
Thu Jul 18, 2013 9:40 am
Forum: General Discussions and Support Questions
Topic: magicspam not working after reconfiguring of mailenable.
Replies: 4
Views: 26871

Re: magicspam not working after reconfiguring of mailenable.

Hello! Thank you for your reply and we apologize for the delayed response, we recently had a major cleanup and your post must have become lost in the turmoil. If this is still an issue, please send an email into us at support@magicspam.com with any details you might have and we can get started helpi...
by magicspam
Thu Jul 18, 2013 9:38 am
Forum: Discussions on Spam Protection Policies and Default Rules
Topic: MagicSpam blocks my mails with the info "Server IP blacklist
Replies: 1
Views: 28338

Re: MagicSpam blocks my mails with the info "Server IP black

Hello Alex, Thank you for your post and our apologies for the delayed reply, we had a major cleanup recently and your post must have become list in the turmoil. In this case, it appears as though your server's IP address has been manually blacklisted by the operator of the server. You will need to c...
by magicspam
Thu Jul 18, 2013 9:36 am
Forum: General Discussions and Support Questions
Topic: Big problem with Backscatter email
Replies: 1
Views: 6978

Re: Big problem with Backscatter email

Hello! Thank you for posting your question and for supporting MagicSpam! Please note that MagicSpam does not send any bounce emails (backscatter), it only provides SMTP level rejection notices back to the sending server. The sending server would then take the rejection notice from MagicSpam and send...
by magicspam
Mon Jun 17, 2013 2:48 pm
Forum: General Discussions and Support Questions
Topic: Mark Reverse DNS as spam but let through
Replies: 1
Views: 18556

Re: Mark Reverse DNS as spam but let through

Hello, Thank you for your question and our apologies for the delayed reply! Due to the way that MagicSpam was designed, this is not currently possible. However, we do see how this could be a useful feature, so we have created a feature request ticket and submitted it to our development team for revi...
by magicspam
Tue Jun 04, 2013 5:54 pm
Forum: General Discussions and Support Questions
Topic: MagicSpam stopped working for no apparent reason?
Replies: 2
Views: 10266

Re: MagicSpam stopped working for no apparent reason?

Hello, Thank you for your inquiry and for supporting MagicSpam! It sounds as if there is a problem with the logs looping onto themselves. As a test, please move the log files in /var/log/magicspam/ out of the way and see if MagicSpam can recover gracefully. If you are still having problems, please c...
by magicspam
Mon Jun 03, 2013 6:16 pm
Forum: General Discussions and Support Questions
Topic: magicspam not working after reconfiguring of mailenable.
Replies: 4
Views: 26871

Re: magicspam not working after reconfiguring of mailenable.

Hello cstech,

Have you recently updated to MailEnable v7? If you have, you will need to fully uninstall MagicSpam and then reinstall it.

Also, please check that spam protection is enabled in the MagicSpam dashboard interface.

Please email support@magicspam.com if you are still having problems.

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