Search found 1533 matches
- Tue Oct 07, 2014 1:56 pm
- Forum: Frequently Asked Questions (FAQ)
- Topic: Outbound and Inbound Filtering
- Replies: 0
- Views: 17907
Outbound and Inbound Filtering
It should be pointed out that MagicSpam is *not* filtering software. It is a methodology whereby SMTP standards and best practices are checked and applied, along with several other checks related to the remote (connecting) server. For cases of blocking mail being sent by compromised scripts on the s...
- Tue Oct 07, 2014 1:55 pm
- Forum: Frequently Asked Questions (FAQ)
- Topic: The packages will work on 64 bit OS, right?
- Replies: 0
- Views: 17539
The packages will work on 64 bit OS, right?
Actually.. no. If you are running a 64 bit operating system (this can be easily found by running the command uname -a) then you will need to download the 64 bit specific packages from our site. In the event that your specific platform is not listed, then please contact us and we will do our best to ...
- Tue Oct 07, 2014 11:46 am
- Forum: Frequently Asked Questions (FAQ)
- Topic: How do I change my credit card billing information?
- Replies: 0
- Views: 18240
How do I change my credit card billing information?
As you already know, MagicSpam is service based software that automates license renewal on a monthly period. In the event that you wish to change the credit card billing information for the recurring charges, this can be accomplished by contacting sales@magicspam.com provided that the contact is mad...
- Tue Oct 07, 2014 11:45 am
- Forum: Frequently Asked Questions (FAQ)
- Topic: What do each of the fields in a log entry represent?
- Replies: 0
- Views: 19035
What do each of the fields in a log entry represent?
Let's say that you are looking at the following log entry (we have placed the entry on a couple lines to make the entry a little more readable): 2009-04-08 09:18:17 magicspam-postfix[20425]: SPAM[block_lists:35]: mua=0, ip=[1.2.3.4:host4.sendersdomain.com], helo=<host.sendersdomain.com>, from=<sende...
- Fri Oct 03, 2014 1:15 pm
- Forum: General Discussions and Support Questions
- Topic: unable to send SMTP via PHP Plesk 12/ Magicspam 1.0.8-1.1
- Replies: 1
- Views: 7881
Re: unable to send SMTP via PHP Plesk 12/ Magicspam 1.0.8-1.
Hello skellenb,
Could you answer a few questions for us?
How much mail traffic is getting generated by the script?
Do you see a specific rule being triggered in the logs?
Outbound rate limiter is only available for MagicSpam Pro on WHM at this time.
-- MagicSpam Support Team --
Could you answer a few questions for us?
How much mail traffic is getting generated by the script?
Do you see a specific rule being triggered in the logs?
Outbound rate limiter is only available for MagicSpam Pro on WHM at this time.
-- MagicSpam Support Team --
- Fri Oct 03, 2014 12:12 pm
- Forum: General Discussions and Support Questions
- Topic: Server Requirements
- Replies: 1
- Views: 8750
Re: Server Requirements
Hello Quotes, Thank you for your message. MagicSpam will reduce overhead and lower system recourses: It protects in the SMTP layer, helps reduce overhead, bandwidth, backscatter and other system resources, and it reduces your changes of your IP(s) getting blacklisted. 1/ When MagicSpam is running, i...
- Thu Oct 02, 2014 4:29 pm
- Forum: General Discussions and Support Questions
- Topic: Magicspam on Plesk 11
- Replies: 3
- Views: 15849
Re: Magicspam on Plesk 11
Hello widomaker, If you are upgrading from a previous version of MagicSpam for Plesk, you will need to perform the following steps. At this time we do not recommend the use of CLI package management tools to update this package (dpkg or rpm). Uninstall the existing MagicSpam module from "Manage...
- Tue Sep 30, 2014 3:09 pm
- Forum: General Discussions and Support Questions
- Topic: MagicSpam keeps stopping on Plesk 12
- Replies: 9
- Views: 30952
Re: MagicSpam keeps stopping on Plesk 12
Hello The new version of MagicSpam addressed this issue. Please make sure you are using the latest version of MagicSpam that is currently 1.0.8-1.1 and can be downloaded on the following link. http://www.magicspam.com/download If you still have issues after the upgrade, please also make sure that th...
- Mon Sep 29, 2014 4:19 pm
- Forum: General Discussions and Support Questions
- Topic: Install Help
- Replies: 1
- Views: 16036
Re: Install Help
Hello cmedik, If you are upgrading, it is recommended that the old package be completely removed first: rpm -e magicspampro-cpanel To send the MagicSpam Professional installation package to your server, you can use scp on Linux or WnSCP for Windows Using scp: scp <directory of magicspam>magicspampro...
- Mon Sep 29, 2014 3:42 pm
- Forum: General Discussions and Support Questions
- Topic: Server Policy Rule
- Replies: 1
- Views: 16102
Re: Server Policy Rule
Hello cmedik! The recommended is the safest settings you can use to avoid triggering false positive. Also please note you can always add to whitelist if you encounter issues with some messages. If you still receive uncaught spam, you can enable "Block Mail Server reported as Spam Source" a...