Hello dadeitch, Thank you for your post, and for supporting MagicSpam! Are you currently using the latest version of MagicSpam 1.0.8-1.1? To obtain the latest version of MagicSpam, and update instructions, please follow the link below, and log in using your MagicSpam license. http://www.magicspam.co...

Hello WindyT

From what you described, your send mail program works independently from MagicSpam, is there particular issue you are experiencing when sending messages?

Please let us know if you have any more questions.

-- MagicSpam Support Team

Hello dciwebworks This appears to be a connectivity problem with your MagicSpam server not been able to verify the license key, the server needs to connect to TCP destination on port 443, please check on your firewall settings. Please let us know if this helps, or if you have any more questions. -- ...

Hello Serverhus This appears to be a connectivity problem with your MagicSpam server not been able to verify the license key, the server needs to connect to TCP destination on port 443, please check on your firewall settings. Please let us know if this helps, or if you have any more questions. -- Ma...

Hello Frawson, This appears to be a compromised account sending out a lot of messages. MagicSpam for Mailenable does not do spam checks on outgoing messages. Please try to determine who the compromised user is change there password, and get them to run a virus check on their pc. Also, you could try ...

Hello Tanin Thank you for your message, and for supporting MagicSpam. It appears we need to update our install guide. For now please follow the instructions below. First, you will need to download the appropriate MagicSpam module package from the following URL. http://www.magicspam.com/download/ Bef...

If you are getting messages similar to: Error retrieving version from Plesk API: PleskAPIInvalidSecretKeyException : key is not found Error retrieving version from Plesk API: This can be resolved by running the following commands on your server (as root): /usr/local/psa/bin/secret_key --create -ip-a...

Hello George, There was an unfortunate incident with the 1.0.8-1 package that caused issues when attempting to upgrade in specific case instances. This has since been repaired in the 1.0.8-1.1 release (along with other items). To resolve this condition you can run the following commands: rm -f /var/...

This is being handle via email.


If you encounter this behavior, please run the following commands on your server and provide us with the output via email

ipcs
ipcs -l

Hello cmedik, This issue is likely due to having too many log files. We recommend keeping 7 days of logs for MagicSpam. This will ensure that the log search function included in MagicSpam will run smoothly. If you need to keep more than 7 days of logs, we recommend setting up a script that backups y...