Hello Widomaker, and thank you for your post! In this particular case, it would appear that your /etc/hosts file has not been configured yet for the server to be 'self aware' of the host names associated with its own localhost interfaces - both ipv4 and ipv6. In this case this can be rectified by mo...

Hello Wills, Thank you for your post and for supporting MagicSpam! We do see why you would be interested in this feature. However, MagicSpam operates solely in the SMTP level and does not interact with email message bodies whatsoever. MagicSpam was never designed to be a content filter and because o...

Hello! Thank you for your reply and we apologize for the delayed response, we recently had a major cleanup and your post must have become lost in the turmoil. If this is still an issue, please send an email into us at support@magicspam.com with any details you might have and we can get started helpi...

Hello Alex, Thank you for your post and our apologies for the delayed reply, we had a major cleanup recently and your post must have become list in the turmoil. In this case, it appears as though your server's IP address has been manually blacklisted by the operator of the server. You will need to c...

Hello! Thank you for posting your question and for supporting MagicSpam! Please note that MagicSpam does not send any bounce emails (backscatter), it only provides SMTP level rejection notices back to the sending server. The sending server would then take the rejection notice from MagicSpam and send...

Hello, Thank you for your question and our apologies for the delayed reply! Due to the way that MagicSpam was designed, this is not currently possible. However, we do see how this could be a useful feature, so we have created a feature request ticket and submitted it to our development team for revi...

Hello, Thank you for your inquiry and for supporting MagicSpam! It sounds as if there is a problem with the logs looping onto themselves. As a test, please move the log files in /var/log/magicspam/ out of the way and see if MagicSpam can recover gracefully. If you are still having problems, please c...

Hello cstech,

Have you recently updated to MailEnable v7? If you have, you will need to fully uninstall MagicSpam and then reinstall it.

Also, please check that spam protection is enabled in the MagicSpam dashboard interface.

Please email support@magicspam.com if you are still having problems.

Hello rbstern, Thank you for your reply. After reviewing the information you gave us we think there maybe a problem with your reverse DNS lookups. For example: 5/1/2013 10:19 HAM no 193.142.111.33 [193.142.111.33] kor.careownman.com barbara_beeman@careownman.com myuser@myclient.com The column after ...

Hello rbstern, This range which you reported is interesting because some of the IP addresses should have been picked up by the check_ip_reverse_dns rule for having no PTR record. The entire range appears to be listed on MIPSpace and some entries are on PSBL on RATS-NOPTR. Might we suggest trying out...