Search found 1535 matches

by magicspam
Mon Feb 02, 2015 2:33 pm
Forum: General Discussions and Support Questions
Topic: Spam Identified...and then let through?
Replies: 8
Views: 36910

Re: Spam Identified...and then let through?

Hello Brian,

Thank you very much fory our post. If you could, please send us a sample of one of these messages from your MagicSpam log. Please feel from to obfuscate the recipient address.

Thanks,

-- MagicSpam Support Team --
by magicspam
Fri Jan 30, 2015 12:04 pm
Forum: General Discussions and Support Questions
Topic: problem on installation
Replies: 3
Views: 30290

Re: problem on installation

Hello Guillermo, Thank you for your replies (we aproved one because they were nearly identical). The output of the netstat command indicates that MagicSpam is listening on all interfaces on port 6244 and is working as expected. You *can* use netstat to also track incomming connections, but we have a...
by magicspam
Thu Jan 29, 2015 10:44 am
Forum: General Discussions and Support Questions
Topic: problem on installation
Replies: 3
Views: 30290

Re: problem on installation

Hello Gdewey, Thank you for your post and we are sorry to hear about the issue! If you could, please run the following command on your server. This will allow us to see if the service is actually listening on TCP port 6244: netstat -ntlp | grep 6244 Appart from that, please make sure that you are us...
by magicspam
Fri Jan 23, 2015 11:05 am
Forum: News and Announcements
Topic: MagicSpam PRO for WHM/cPanel version 2.1-0.2
Replies: 0
Views: 37258

MagicSpam PRO for WHM/cPanel version 2.1-0.2

MagicSpam PRO for WHM/cPanel version 2.1-0.2 is a minor patch release that repairs additional issues found with the custom rejection message functionality for the PRO series of MagicSpam and also repairs issues found with RBL list functionality. This update also repairs an issue found with package '...
by magicspam
Mon Jan 19, 2015 4:50 pm
Forum: News and Announcements
Topic: MagicSpam PRO for WHM/cPanel Patch Release 2.1-0.1
Replies: 0
Views: 33559

MagicSpam PRO for WHM/cPanel Patch Release 2.1-0.1

It was recently reported that the new 2.1-0 release of MagicSpam PRO for WHM/cPanel had abberant behavior with regards to the properly serving custom rejection messages. This release (2.1-0.1) is a patch release that addresses this.

Thanks to all of those customers who reported this!
by magicspam
Wed Jan 14, 2015 6:02 pm
Forum: Discussions on Spam Protection Policies and Default Rules
Topic: NDR "Backscatter" type of spam
Replies: 0
Views: 30051

NDR "Backscatter" type of spam

To help reduce NDR or "backscatter" type of spam, you can add the "backscatterer" RBL blacklist to MagicSpam under. Settings / IP Reputation Simply scroll down to RBL (Realtime Blackhole lists) and add the blocklist you wish to add. Please note, the form must be: listname.listhos...
by magicspam
Wed Jan 14, 2015 12:18 pm
Forum: General Discussions and Support Questions
Topic: SPAM[block_list (41)] - Not enabled.
Replies: 6
Views: 37263

Re: SPAM[block_list (41)] - Not enabled.

Hello Thrustnet,

You are welcome!

Our developers are working on a feature that will tag spam messages for quarantine. However there is no ETA on when this will be available.

Please let us know if you have any more questions.

-- MagicSpam Support Team --
by magicspam
Tue Jan 13, 2015 5:08 pm
Forum: General Discussions and Support Questions
Topic: SPAM[block_list (41)] - Not enabled.
Replies: 6
Views: 37263

Re: SPAM[block_list (41)] - Not enabled.

Hello Thrustnet, We are glad you were able to find out why the messages were being rejected. Unfortunately at this time changing the user default rules is not supported. However, we have submitted this request to our development team for further review and inclusion in a future release. MagicSpam is...
by magicspam
Tue Jan 13, 2015 2:52 pm
Forum: General Discussions and Support Questions
Topic: SPAM[block_list (41)] - Not enabled.
Replies: 6
Views: 37263

Re: SPAM[block_list (41)] - Not enabled.

Hello thrustnet, Thank you for your message and the screenshots! When using MagicSpam Pro the IP Reputation block will be enabled in two places. On the global settings under. WHM admin-interface / MagicSpam / Settings / IP Reputation And per user settings under. cPanel user-interface / MagicSpam Pro...
by magicspam
Tue Jan 06, 2015 3:04 pm
Forum: General Discussions and Support Questions
Topic: Wrong Month Showing in Stats
Replies: 3
Views: 14029

Re: Wrong Month Showing in Stats

Hello kpjayne, The date displayed for the statistics graph is calculated using javascript, based on the local time of the connecting machine (your desktop). Please verify your desktop, which you have been using to connect to the MagicSpam interface, has a correctly set date. Also, you indicated that...

Go to advanced search