Hello Gdewey, Thank you for your post and we are sorry to hear about the issue! If you could, please run the following command on your server. This will allow us to see if the service is actually listening on TCP port 6244: netstat -ntlp | grep 6244 Appart from that, please make sure that you are us...

MagicSpam PRO for WHM/cPanel version 2.1-0.2 is a minor patch release that repairs additional issues found with the custom rejection message functionality for the PRO series of MagicSpam and also repairs issues found with RBL list functionality. This update also repairs an issue found with package '...

It was recently reported that the new 2.1-0 release of MagicSpam PRO for WHM/cPanel had abberant behavior with regards to the properly serving custom rejection messages. This release (2.1-0.1) is a patch release that addresses this.

Thanks to all of those customers who reported this!

To help reduce NDR or "backscatter" type of spam, you can add the "backscatterer" RBL blacklist to MagicSpam under. Settings / IP Reputation Simply scroll down to RBL (Realtime Blackhole lists) and add the blocklist you wish to add. Please note, the form must be: listname.listhos...

Hello Thrustnet,

You are welcome!

Our developers are working on a feature that will tag spam messages for quarantine. However there is no ETA on when this will be available.

Please let us know if you have any more questions.

-- MagicSpam Support Team --

Hello Thrustnet, We are glad you were able to find out why the messages were being rejected. Unfortunately at this time changing the user default rules is not supported. However, we have submitted this request to our development team for further review and inclusion in a future release. MagicSpam is...

Hello thrustnet, Thank you for your message and the screenshots! When using MagicSpam Pro the IP Reputation block will be enabled in two places. On the global settings under. WHM admin-interface / MagicSpam / Settings / IP Reputation And per user settings under. cPanel user-interface / MagicSpam Pro...

Hello kpjayne, The date displayed for the statistics graph is calculated using javascript, based on the local time of the connecting machine (your desktop). Please verify your desktop, which you have been using to connect to the MagicSpam interface, has a correctly set date. Also, you indicated that...

MagicSpam PRO for WHM/cPanel version 2.1-0 reveals the next stage of evolution for our PRO series of MagicSpam. This new major release of MagicSpam PRO for WHM/cPanel offers a new enhanced interface for controlling and managing Spam Protection. This release also includes support for the newer Paper ...

Hello dadeitch, Thank you for your message. this was an issue on version 2.0-3.1. Are you currently using the latest version of MagicSpam PRO for WHM/cPanel (2.0-3.2)? If not please be sure to update to the latest version following the instruction on our download page in the link below. http://www.m...