Search found 1533 matches
- Thu Dec 18, 2014 12:09 pm
- Forum: General Discussions and Support Questions
- Topic: valid_from_domain Question
- Replies: 1
- Views: 9438
Re: valid_from_domain Question
Hello bcw. In this case the spam rule was triggered on the valid_from_domain on the first message, which specifies the domain portion of the from-address must be valid (e.g: "localhost" is not allowed). Without the full message log we are unable to determine exactly why the first message w...
- Wed Dec 10, 2014 6:33 pm
- Forum: General Discussions and Support Questions
- Topic: valid_from_domain Triggered By softdnserror
- Replies: 2
- Views: 10199
Re: valid_from_domain Triggered By softdnserror
Hello bcw, In those cases we suggest temporarily disabling the rule for reverse dns check rule (check_dynamic_dns_rule). In addition, running a local caching DNS server and making sure you have multiple entries in /etc/resolv.conf would help prevent this issue in the future. Thank you for the sugges...
- Mon Dec 08, 2014 1:48 pm
- Forum: General Discussions and Support Questions
- Topic: magicspam 1.0.8-1.3 partially broken with Chrome?
- Replies: 1
- Views: 8231
Re: magicspam 1.0.8-1.3 partially broken with Chrome?
Hello rob897, Thank you for your message and bringing this to our attention. This could be a browser cache issue. Please try to clear the cache of your browser, and try again. The JS changed - and unfortunately we have not yet been able tie in /add nocache headers to the document output in panels. T...
- Thu Dec 04, 2014 4:01 pm
- Forum: General Discussions and Support Questions
- Topic: MagicSpam keeps stopping on Plesk 12
- Replies: 9
- Views: 30945
Re: MagicSpam keeps stopping on Plesk 12
Hello Qiubits, Looking at the support history, the last time this occurred, it had been found that the permissions of files located in /var/log/magicspam were incorrect. If you could please check this again by running: ls -al /var/log/magicspam All files there (as well as the directory itself) shoul...
- Wed Dec 03, 2014 4:36 pm
- Forum: General Discussions and Support Questions
- Topic: Log Search Error v1.0.5-4
- Replies: 2
- Views: 12038
Re: Log Search Error v1.0.5-4
Hello Raptor, Thank you for your message, and the logs. Please make sure you are using the latest version of MagicSpam that is currently 1.0.8-1.3 and can be downloaded on the following link. http://www.magicspam.com/download Please let us know if that does the trick, or if you need further assistan...
- Wed Dec 03, 2014 1:36 pm
- Forum: News and Announcements
- Topic: MagicSpam PRO for WHM/cPanel version 2.0-3.2 Patch Release
- Replies: 0
- Views: 37280
MagicSpam PRO for WHM/cPanel version 2.0-3.2 Patch Release
During the course of testing our upcoming major release of MagicSpam PRO for WHM/cPanel, our developers located an issue that had been previously reported but unidentified for root cause whereby the MagicSpam PRO interface could end up locking the operator out when a license was within 5 days of exp...
- Mon Dec 01, 2014 3:27 pm
- Forum: MagicSpam Pro for WHM/cPanel
- Topic: Cpanel Front-End plugin
- Replies: 1
- Views: 16625
Re: Cpanel Front-End plugin
Hello zoomph, Thank you for your message, and for supporting MagicSpam. Before proceeding with advanced troubleshooting, can you please verify that the hosting package assigned to the individual account(s) affected has been set to use a feature list that contains the "MagicSpam Protection"...
- Wed Nov 26, 2014 2:43 pm
- Forum: MagicSpam for Postfix
- Topic: Magicspam 1.0.8-1.1-trusty on Ubuntu 14.01.1
- Replies: 4
- Views: 39738
Re: Magicspam 1.0.8-1.1-trusty on Ubuntu 14.01.1
Hello gkasica, Thank you for your message, and for supporting MagicSpam. Recently we released a newer version of MagicSpam 1.0.8-1.3, that addresses this issue. which can be downloaded from our website: http://www.magicspam.com/download Please note, after the upgrade, you will see that message one m...
- Wed Nov 19, 2014 11:18 am
- Forum: General Discussions and Support Questions
- Topic: license expires each month and stops filtering
- Replies: 15
- Views: 62253
Re: license expires each month and stops filtering
Hello dadeitch, Our apologies, our offices are open Monday through Friday from 8:30 A.M to 5:00 PM Pacific time. To make sure your server is able to connect to our license verfication system, could you send us the output of the following command: curl https://secure.wizard.ca/resellers/index.php Ple...
- Tue Nov 18, 2014 11:46 am
- Forum: General Discussions and Support Questions
- Topic: volume of spam vs ham
- Replies: 2
- Views: 18329
Re: volume of spam vs ham
Hello dadeitch, Thank you for your post, and for supporting MagicSpam! If you are receiving a lot of spam messages, please send some MagicSpam log file entries for these messages, and we can provide you with some recommendations. You can perform a MagicSpam log search right in the MagicSpam interfac...