Search found 1016 matches

by magicspam
Mon Apr 23, 2018 5:00 pm
Forum: General Discussions and Support Questions
Topic: Magicspam doesnt work with plesk outgoing mail control
Replies: 3
Views: 5178

Re: Magicspam doesnt work with plesk outgoing mail control

Hello daanse, Thank you for your post. We have reviewed this issue and based on the initial review, this issue does not seem to be related to MagicSpam. Please note that MagicSpam Standard and Free versions do not have the outbound rate limiter feature that would interfere with the Plesk outgoing ra...
by magicspam
Thu Apr 19, 2018 4:18 pm
Forum: News and Announcements
Topic: MagicSpam Plesk Freemium 2.0.16-1 officially released
Replies: 0
Views: 25

MagicSpam Plesk Freemium 2.0.16-1 officially released

Dear Valued Customers, We are pleased to announce the release of MagicSpam Freemium for Plesk 2.0.16-1. This release has several new features and updates based on feedback from you! This release includes:   2.0.15-1     * Added new feature: Hourly Logsearch via Dashboard     * MagicSpam Daemon proac...
by magicspam
Fri Apr 13, 2018 2:20 pm
Forum: General Discussions and Support Questions
Topic: magicspam/db/queue contains 56K files...
Replies: 3
Views: 354

Re: magicspam/db/queue contains 56K files...

Hello ckn19341.

Thank you for letting us know.

Based on the provided information, the issue is now resolved.

Please let us know if you need any further assistance.
by magicspam
Thu Apr 12, 2018 4:18 pm
Forum: Tip of the Day
Topic: What does filter numbers in the log search mean
Replies: 0
Views: 37

What does filter numbers in the log search mean

The values in square brackets ([block_list (40)], [valid_ptr], etc), you can see in the MagicSpam log search next to the detected spam messages, represent the policies and BMS lists that have been triggered by the message. You can find what policies belong to these numbers and names if you go to: Se...
by magicspam
Wed Apr 11, 2018 5:13 pm
Forum: General Discussions and Support Questions
Topic: magicspam/db/queue contains 56K files...
Replies: 3
Views: 354

Re: magicspam/db/queue contains 56K files...

Hello ckn19341,

Thank you for your post.

In order to resolve this issue, feel free to delete the content of the directory (not the directory itself), and restart MagicSpam daemon:

service magicspam-daemon restart

Please let us know if this resolves the issue or if you need any further assistance.
by magicspam
Wed Apr 11, 2018 5:11 pm
Forum: MagicSpam Pro for WHM/cPanel
Topic: Chinesse spam
Replies: 1
Views: 35

Re: Chinesse spam

Hello izghitu, Thank you for your post. We are sorry to hear that you have encountered the issue with the uncaught spam in your server. In order to better assist you with this issue, it would be helpful if you could send us MagicSpam logs for examination. To retrieve MagicSpam logs, you can use the ...
by magicspam
Mon Apr 09, 2018 4:16 pm
Forum: News and Announcements
Topic: New MagicSpam PRO for Plesk 2.1-8.5 patch update
Replies: 0
Views: 63

New MagicSpam PRO for Plesk 2.1-8.5 patch update

We are happy to announce that the emergency patch for MagicSpam PRO for Plesk has been released. This was a patch release that fixes a visual bugs that customer running Plesk versions below 17.8 would have experienced upon upgrading to 2.1-8.4. Changelog: - Fixes visual bug where the Packages module...
by magicspam
Thu Apr 05, 2018 2:48 pm
Forum: General Discussions and Support Questions
Topic: Quarantine Question
Replies: 1
Views: 82

Re: Quarantine Question

Hello deathron, Thank you for your post. In MagicSpam PLUS for MailEnable, all messages that are quarantined are passed to the customer's Inbox with subject line rewritten with the following preffix by default: *****SPAM***** Please note that you can change this string from the: Settings / System / ...
by magicspam
Mon Mar 26, 2018 3:05 pm
Forum: News and Announcements
Topic: New MagicSpam PRO 2.1-8.4 emergency patch update
Replies: 0
Views: 230

New MagicSpam PRO 2.1-8.4 emergency patch update

We are happy to announce that the emergency patch for MagicSpam PRO has been released. Below is the changelog for this emergency release. Changelog - MagicSpam now works on Plesk Onyx 17.8 - MagicSpam log files are now more secure - Fixed bug in MagicSpam splash library - Silenced noisy log message ...
by magicspam
Mon Mar 26, 2018 12:34 pm
Forum: General Discussions and Support Questions
Topic: IP Reputation lists
Replies: 3
Views: 375

Re: IP Reputation lists

Hello refresh, You are very welcome. As we explained in the previous post, please sync this policy (SPAM[block_list (41)] - MIPSpace-Poor) from: Settings / User Settings tab in your MagicSpam admin interface panel, in either "OFF" - to fully disable it from your customer's personal spam settings, or...

Go to advanced search