Hello cse, Thank you for your post. In order to resolve this issue, could you please try launching the interface from the Start Menu short cut. Mailenable built in browser only has equivalent of IE8 compatibility - in other words it might fail for number of reasons. Please let us know if this resolv...

Hi Cristtiah, Thank you for your post. We released announcements about this a while back regarding compatibility with the latest Plesk updates. In order to solve this, you will need to upgrade MagicSpam to the latest version. Could you please try running: /opt/psa/admin/sbin/modules/magicspampro/pac...

Hello Gary, Unfortunately the current version you have installed was released with a bug in the interface driven upgrader. In order to upgrade, you will need to manually download the new package from: https://www.magicspam.com/download After entering your license key and selecting the corresponding ...

Hello Peter2cfu,

Thank you for your posts.

Please note that wget or curl options are not available for MagicSpam download.

Instead, please ensure that you have a root access to your server and upload the file to your server as intended.

We hope this information helps.

Hello Itsky,

Thank you for your post.

We have now bumped the existing development ticket and have notified our development team of your request.

Thank you again for your inquiry, greatly appreciate your feedback,

Hello Bizmarquee, Sorry for the delay on seeing your post. To work around this issue, you can try using the following command: /usr/local/psa/admin/sbin/modules/magicspampro/package-updater -o -a -m This should attempt to upgrade your MagicSpam version to the latest stable - which also includes a pa...

Hello piticu81, Thank you for your post. In order to better assist you with this issue, could you please reach out our support team directly via: support@magicspam.com When contacting or support team, apart from already provided information, please include your MagicSpam license in the email as well...

Hello fasthost, Thank you for your post. As the most recent version in which this issue is fully resolved has been released, instead of rolling back, simply upgrade your MagicSpam to the latest official version. Please let us know if this resolves the issue in your system or if you need any further ...

Hello deltecent, Thank you for your post and for providing the additional information. Based on the provided information, this issue is most likely related to the SpamAssassin in Plesk or possibly to the issue with our magicspam daemon which was resolved in the latest MagicSpam version, Before we di...

Hello NetGuarana, Thank you for your post. If the company is being used to send a lot of spam from their servers, such companies will eventually be listed on the BMS list available in MagicSpam (and other systems). Once listed their messages will be blocked until the spamming issue is resolved and t...