Search found 1060 matches

by magicspam
Mon Jul 16, 2018 3:27 pm
Forum: General Discussions and Support Questions
Topic: can i block 127.0.0.1
Replies: 1
Views: 354

Re: can i block 127.0.0.1

Hello johnnytype2, Thank you for your post. In order to better assist you with this issue, could you please clarify the issue for us, as per the forum post we did not fully understand it? Do you have messages sent from your localhost - 127.0.0.1, going to the remote recipients or are they locally de...
by magicspam
Wed Jul 11, 2018 11:03 am
Forum: Discussions on Spam Protection Policies and Default Rules
Topic: Many false positives
Replies: 1
Views: 10641

Re: Many false positives

Hello mindwire, Thank you for your post. We are sorry to hear about the false positives in your system and we will work with you to have this resolved. In order to better assist you with this issue, could you please check MagicSpam logs and let us know what policies/IP reputation lists are being tri...
by magicspam
Wed Jul 11, 2018 10:57 am
Forum: General Discussions and Support Questions
Topic: Installation on CentOS 6.9
Replies: 1
Views: 11938

Re: Installation on CentOS 6.9

Hello woger, Thank you for your post. Just for the record, this issue has been resolved via email. The cause of the issue was that the firewall was still on preventing the connection. Once you have changed he iptables configuration, you were able to login to your MagicSpam. Please let us know if you...
by magicspam
Mon Jul 09, 2018 3:38 pm
Forum: MagicSpam for cPanel WHM
Topic: Reason why wildcards are not generally recommended
Replies: 3
Views: 22347

Re: Reason why wildcards are not generally recommended

Hello mindwire,

You are very welcome!

Please let us know if you have any other questions.
by magicspam
Fri Jul 06, 2018 1:37 pm
Forum: Wishlists and Roadmaps
Topic: Sorting Exemptions Lists In Settings
Replies: 1
Views: 11989

Re: Sorting Exemptions Lists In Settings

Hello ptarver65, Thank you for your post. We have now created a development ticket for the feature that would allow whitelists/blacklists entries under the Exemption tab to be sorted alphabetically/numerically and have passed it to our development team for consideration. We do not yet have a time li...
by magicspam
Mon Jul 02, 2018 2:44 pm
Forum: General Discussions and Support Questions
Topic: MagicSpam already not available as Plesk Extension
Replies: 1
Views: 14631

Re: MagicSpam already not available as Plesk Extension

Hello Rot, Thank you for your post. We are aware of the issue and we apologize for inconveniences noted with the MagicSpam extension disappearing from the Extensions Catalog. We are in the process of discussions with the Plesk team now as to the cause and estimated time to repair this situation. We ...
by magicspam
Mon Jul 02, 2018 2:40 pm
Forum: MagicSpam for cPanel WHM
Topic: Reason why wildcards are not generally recommended
Replies: 3
Views: 22347

Re: Reason why wildcards are not generally recommended

Hello mindwire, Thank you for your post. The reason for the wildcard warning notice is due to the fact that blocking entire domain brings inherent risks of blocking valid email messages from those domains. Also, one could block the entire .com or .net top level domains by accident, preventing their ...
by magicspam
Tue Jun 26, 2018 12:27 pm
Forum: MagicSpam Pro for WHM/cPanel
Topic: WHM Install instructions
Replies: 1
Views: 7526

Re: WHM Install instructions

Hello ibrokers, Thank you for your post. When you are copying downloaded file to your server, feel free to copy it to any location of your choice: e.g: /root/ or to your home folder: e.g: /home/<username>/ Once the package is copied to the desired location use the appropriate command to install the ...
by magicspam
Tue Jun 26, 2018 12:20 pm
Forum: General Discussions and Support Questions
Topic: IPv6 support
Replies: 1
Views: 7499

Re: IPv6 support

Hello Herman, Thank you for your post. Currently, only IPV4 addresses are allowed to be added manually via the Sender IP white/black lists in MagicSpam Admin Interface panel. If you are looking to add the IPV6 to the white/black lists, you can do so directly from the MagicSpam Logs Search, by clicki...
by magicspam
Mon Jun 18, 2018 4:35 pm
Forum: News and Announcements
Topic: MagicSpam PLUS for MailEnable 2.1-4.2 is now officially released
Replies: 0
Views: 7537

MagicSpam PLUS for MailEnable 2.1-4.2 is now officially released

Dear Valued Customers, Our team has just released a version 2.1-4.2 of the MagicSpam PLUS for MailEnable product line that includes the following updates: + Installer no longer prompts user with false message about replacing the MTA pickup event + Uninstalling and upgrading MagicSpam will no longer ...

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