Search found 1121 matches

by magicspam
Mon Jan 21, 2019 5:24 pm
Forum: News and Announcements
Topic: MagicSpam PRO for WHM/cPanel Release 2.1-9.1 is now available
Replies: 0
Views: 195

MagicSpam PRO for WHM/cPanel Release 2.1-9.1 is now available

Dear Valued Customers, As part of our continued efforts to provide the best anti-spam experience for hosting providers, we are pleased to inform you that we now have a new release 2.1-9.1 available for upgrade! In response to your feedback, we have now made available new core features in MagicSpam P...
by magicspam
Mon Jan 21, 2019 3:27 pm
Forum: General Discussions and Support Questions
Topic: Spam passing through.
Replies: 5
Views: 28652

Re: Spam passing through.

Hello Jason,

We are happy to hear that the spamming issue has subdue.

If you encounter any further issues with uncaught spam, please contact us via email at support@magicspam.com, as instructed in our previous post.

Thank you Jason.
by magicspam
Mon Jan 21, 2019 3:23 pm
Forum: General Discussions and Support Questions
Topic: How to set message content filtering
Replies: 1
Views: 409

Re: How to set message content filtering

Hello Onkar, Thank you for your post. MagicSpam provides anti-spam protection through Best Practices rules and IP reputation and it does not have an inbuilt content filtering applications. MagicSpam focuses on protecting your system before spam messages even get to your system and it operates on SMT...
by magicspam
Mon Jan 21, 2019 11:59 am
Forum: Frequently Asked Questions (FAQ)
Topic: WARNING: license update is pending but update failed!
Replies: 0
Views: 509

WARNING: license update is pending but update failed!

Dear MagicSpam Customer, If you have received the following notification: "WARNING: license update is pending but update failed! Please contact support@magicspam.com with your license key to have this fixed" Please perform a manual license update in the MagicSpam interface by clicking on 'Edit Licen...
by magicspam
Wed Jan 16, 2019 4:57 pm
Forum: General Discussions and Support Questions
Topic: Spam passing through.
Replies: 5
Views: 28652

Re: Spam passing through.

Hello JasonS, Thank you for your post and for providing us additional information. Based on the screenshots, we see that your BMS lists have been updating correctly. In this case we suspect that the spam emails in question have been received from the moment the new IP address was brought up for spam...
by magicspam
Thu Jan 10, 2019 3:45 pm
Forum: General Discussions and Support Questions
Topic: Spam passing through.
Replies: 5
Views: 28652

Re: Spam passing through.

Hello JasonS, Thank you for your post. Can you please confirm that you are still receiving emails from IP: 144.76.148.184? It is possible that these emails have been received from the moment IP started sending spam to the moment it was listed on any of the BMS lists enabled in your server. Just to m...
by magicspam
Thu Jan 10, 2019 3:28 pm
Forum: MagicSpam for Zimbra
Topic: Upgrade Process
Replies: 3
Views: 25336

Re: Upgrade Process

Hello glenn_uk,

Yes it is safe to upgrade from 2.0.3-4.1 version.

Please let us know if you have any further questions.
by magicspam
Tue Jan 08, 2019 12:02 pm
Forum: MagicSpam for Zimbra
Topic: Upgrade Process
Replies: 3
Views: 25336

Re: Upgrade Process

Hello glenn_uk,

Thank you for your post.

To upgrade to the latest version using the latest MagicSpam package, simply run:

dpkg -i magicspam-zimbra-2.0.4-1-trusty64-zcs6.amd64.deb

as you have indicated.

Can you please let us know what MagicSpam version you are upgrading from?
by magicspam
Fri Jan 04, 2019 5:00 pm
Forum: General Discussions and Support Questions
Topic: Outgoing Mail Limiter Triggered on {server host name}
Replies: 3
Views: 21590

Re: Outgoing Mail Limiter Triggered on {server host name}

Hello fredonline, Thank you for your post. If the user has triggered the Outbound Rate Limiter, in order to whitelist them, please add their email address in the: Settings / Exemptions / Per-User Rate Limiter Whitelist section in MagicSpam admin-interface panel. "Per-IP Rate Limiter Whitelist" is on...
by magicspam
Wed Jan 02, 2019 10:50 am
Forum: General Discussions and Support Questions
Topic: MagicSpam for Plesk feature comparison chart
Replies: 0
Views: 7470

MagicSpam for Plesk feature comparison chart

MagicSpam for Plesk comparison sheet.png
MagicSpam for Plesk comparison sheet.png (208.48 KiB) Viewed 7470 times

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