Hello linehost,

Thank you for your post.

The issue with the logs have been resolved in the latest version - please upgrade to the latest 2.2.1-3 version and let us know if the issue has been resolved or if you need any further assistance.

Thank you,

Dear MagicSpam customers, This is to inform you that our office datacenter will be going through a scheduled power maintenance next week: From: THURSDAY, JULY 11, 2024 @ 11:00 PM Pacific time To: FRIDAY, JULY 12, 2024 @ 5:00 AM Pacific time Please note that during this time and briefly afterwards, y...

Hello Mu2228, Thank you for your post. Based on the following information from your post: "My OS is AlmaLinux v8.10.0 STANDARD kvm and cPanel Version is 120.0.11" We believe you are trying to upgrade your MagicSpam PRO for WHM/cPanel version (the instructions in this thread are related to ...

Hello cristtiah,

Thank you for your post.

For issues with MagicSpam license, please reach out to our support team directly via support@magicspam.com.

Please let us know if you have any other questions.

Thank you again,

Hello h4ck3r,

Thank you for reaching out to our Support Team and for posting the resolution in the forum.

Please let us know if you have any questions and have a great day,

Hello Chcxab, Thank you for your post. To better assist you with your inquiry, could you please let us know if the aforementioned block list is fully enabled or enabled with the "FLAG" option? If the policy/block list is enabled fully (ON), messages will be rejected. With the "FLAG&qu...

When it comes to 'forwarding' email, this becomes a lot trickier for MagicSpam - and any anti spam system - to deal with - forwarding mechanisms will often bypass any sort of delivery rules that any integration can affect unfortunately. Just out of curiosity though, when the message was forwarded, d...

Hello Gilber1990,

What version of MagicSpam for cPanel WHM Are you currently running? Have you checked for any upgrades yet?

Hello cse, Thank you for your post. In order to resolve this issue, could you please try launching the interface from the Start Menu short cut. Mailenable built in browser only has equivalent of IE8 compatibility - in other words it might fail for number of reasons. Please let us know if this resolv...

Hi Cristtiah, Thank you for your post. We released announcements about this a while back regarding compatibility with the latest Plesk updates. In order to solve this, you will need to upgrade MagicSpam to the latest version. Could you please try running: /opt/psa/admin/sbin/modules/magicspampro/pac...