Search found 7 matches

by tkalfaoglu
Wed Aug 08, 2018 7:04 am
Forum: General Discussions and Support Questions
Topic: Urgent: is anyone alive?
Replies: 3
Views: 43980

Re: Urgent: is anyone alive?

Many thanks for your feedback; I never received your reply.. I just re-emailed support and provided an alternative email address.
I hope that works better :) Many thanks, -turgut
by tkalfaoglu
Tue Aug 07, 2018 12:06 am
Forum: General Discussions and Support Questions
Topic: Urgent: is anyone alive?
Replies: 3
Views: 43980

Urgent: is anyone alive?

I moved servers this weekend. And ever since I have been trying to get a new license and/or update our current one, whatever is needed.
I still havent heard from magicspam staff. Are they all on holiday?
by tkalfaoglu
Fri May 18, 2018 12:23 am
Forum: General Discussions and Support Questions
Topic: weird empty box on top of the magicspam page
Replies: 1
Views: 32242

weird empty box on top of the magicspam page

I get a weird warning box in red on top of the screen when I visit the magicspam settings in plesk. It roughly looks like this: +----------------------------------------+ | ! | +----------------------------------------+ no idea how this will look on your screen :) but basically, an exclamation mark,...
by tkalfaoglu
Thu May 17, 2018 11:46 pm
Forum: General Discussions and Support Questions
Topic: spamassassin feature
Replies: 4
Views: 49324

Re: spamassassin feature

Hi. If I manually start the daemon, it works fine. However, after every update, I have to remember to start it. It stops after applying an update. Tried it today again, and yep, same result. "Update complete" and the status shows that it's stopped. I manually started it, and it works.. Per...
by tkalfaoglu
Thu May 17, 2018 2:24 am
Forum: General Discussions and Support Questions
Topic: Error in Logfile
Replies: 8
Views: 39551

Re: Error in Logfile

I had the same error in my logs.. In my case, the daemon was not working.. I started it manually... How can I ensure that this does not happen?
by tkalfaoglu
Wed May 16, 2018 3:35 am
Forum: General Discussions and Support Questions
Topic: spamassassin feature
Replies: 4
Views: 49324

spamassassin feature

After enabling the new spamassassin feature I'm seeing: May 16 13:34:29 pluto spamd[36754]: spamd: checking message <4B80FA03E4774C6A89AC35733BB93B02@pc> for qscand:2523 May 16 13:34:29 pluto magicspam-plesk[37551]: lm_sock.c:284 ERROR lm_sock_connect(): Failed to connect to socket: [No such file or...
by tkalfaoglu
Tue May 15, 2018 12:32 am
Forum: General Discussions and Support Questions
Topic: After Plesk Onyx Version 17.8.11 Update #7, no service plans
Replies: 1
Views: 18821

After Plesk Onyx Version 17.8.11 Update #7, no service plans

After the last update, I seem to have lost the ability to allow some service plans to access the magicspam interface.. The service plan selection does not appear in MagicSpam settings, and the users who were using magicspam no longer can see the icon when they login to plesk.. any ideas what to do? ...

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