Search found 6 matches

by yabdab
Tue Nov 24, 2015 2:04 pm
Forum: General Discussions and Support Questions
Topic: How to Upgrade v.2.1-4 Pro for Plesk?
Replies: 1
Views: 9363

How to Upgrade v.2.1-4 Pro for Plesk?

I have an alert, but absolutely no info on upgrading to this new version.
Can someone provide us with some details on how to install this new version?
by yabdab
Fri Sep 25, 2015 3:02 am
Forum: General Discussions and Support Questions
Topic: Client Cannot make Status ON?
Replies: 10
Views: 50240

Re: Client Cannot make Status ON?

I made the updates from the past 2 days and the issue remains.

The user selects "ON" and hits save. Alert says that it saved, but you scroll down and the switch is still toggled to "OFF" Status.
by yabdab
Sat Sep 19, 2015 3:23 am
Forum: General Discussions and Support Questions
Topic: Client Cannot make Status ON?
Replies: 10
Views: 50240

Re: Client Cannot make Status ON?

Code: Select all

# ls -al /var/cache/magicspampro/users
total 8.0K
4.0K drwxr-xr-x 2 psaadm    psaadm    4.0K Sep 17 15:41 .
4.0K drwxr-xr-x 4 magicspam magicspam 4.0K Sep 17 15:41 ..
by yabdab
Fri Sep 18, 2015 6:36 am
Forum: General Discussions and Support Questions
Topic: Client Cannot make Status ON?
Replies: 10
Views: 50240

Re: Client Cannot make Status ON?

Also, if you view the client's dashboard within the panel, then return to the global panel, it still shows the client's panel instead.
The Global admin panel is not being shown.
by yabdab
Fri Sep 18, 2015 6:33 am
Forum: General Discussions and Support Questions
Topic: Client Cannot make Status ON?
Replies: 10
Views: 50240

Re: Client Cannot make Status ON?

If it helps, I am using CloudLinux 6 and the latest update.
12.0.18 Update #65, last updated at Sept 17, 2015 03:30 AM
by yabdab
Thu Sep 17, 2015 1:52 pm
Forum: General Discussions and Support Questions
Topic: Client Cannot make Status ON?
Replies: 10
Views: 50240

Client Cannot make Status ON?

My client logs into his Plesk panel and tries to enable the Status of his email domain. Marks it to green(on) and hits save.
Page reloads and the button is still off(red). The setting is not sticking.

What is the problem?

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