Search found 17 matches

by raymondlee
Thu Mar 01, 2012 2:39 pm
Forum: General Discussions and Support Questions
Topic: IP Black List custom rejection
Replies: 1
Views: 8945

IP Black List custom rejection

Do you have plans to add a custom rejection for the IP Black List. Currently my custom rejection under "Best Practices Rules" contains a message that says: ***Your email was rejected by our anti-spam software MagicSpam. To be added to our Exemption List please send an email to: *******@gma...
by raymondlee
Thu May 19, 2011 7:08 am
Forum: Wishlists and Roadmaps
Topic: edit/add to the automatic bounced message a sender receives
Replies: 10
Views: 72290

Re: edit/add to the automatic bounced message a sender receives

Is there a way to test the various (custom rejection notices) "bounced message" to see exactly what the individual on the other receiving side receives? My goal is I want the rejection notice it to look professional and easy to understand.

Thanks
by raymondlee
Mon Apr 25, 2011 1:53 pm
Forum: General Discussions and Support Questions
Topic: _spf Records
Replies: 1
Views: 8802

_spf Records

One of my clients uses bigcommerce.com for their shopping cart. April 16th big commerce's smtp servers were black listed on UCEPROTECT-1 (List ID: 4) smtp.bigcommerce.com smtp2.bigcommerce.com smtp3.bigcommerce.com smtp4.bigcommerce.com 174.37.85.77 174.37.85.75 174.37.85.76 174.37.85.74 The tech de...
by raymondlee
Fri Aug 13, 2010 7:15 pm
Forum: General Discussions and Support Questions
Topic: Success Story
Replies: 1
Views: 13112

Re: Success Story

I'll have to agree with you. I live in Canada and use the same "Best Practices Rules" settings you use. I have all of the IP reputations enabled which caused some issues with my clients customers who are located in south america and the Caribbean. When a client complains that there custome...
by raymondlee
Fri Jul 23, 2010 10:05 pm
Forum: General Discussions and Support Questions
Topic: Compromised Server
Replies: 1
Views: 8261

Compromised Server

On average there are about 5000 emails that are not spam that pass through our server, however a spike on the 21st showed that 211424 emails were not spam. [img]http://brainstormvideo.ca/raymond/statsjuly21.JPG[img] Our IT found that The info@sitename.com account was being used to send out spam mess...
by raymondlee
Wed Jul 07, 2010 11:15 am
Forum: General Discussions and Support Questions
Topic: System Alert New Release 1.0.4-7
Replies: 5
Views: 15379

Re: System Alert New Release 1.0.4-7

Where exactly do I download the new software.
I went to http://download.magicspam.com/ entered my licence key and it says invalid license.
by raymondlee
Tue Jun 01, 2010 1:25 pm
Forum: Wishlists and Roadmaps
Topic: MagicSpam Wishlist
Replies: 20
Views: 138624

Re: MagicSpam Wishlist

Not sure if it's been asked.

Is there an option to reject email with keywords?

Specifically "Viagra" :-)
by raymondlee
Mon May 17, 2010 8:28 am
Forum: Frequently Asked Questions (FAQ)
Topic: Upgrading to a new server
Replies: 5
Views: 31948

Re: Upgrading to a new server

I purchased MagicSpam directly from your company. I'll purchase the additional license just before the new server goes live and cancel the license on the old server when it's no longer required, a few days later.

How do I cancel the license on the old server?
by raymondlee
Wed May 12, 2010 11:21 am
Forum: Frequently Asked Questions (FAQ)
Topic: Upgrading to a new server
Replies: 5
Views: 31948

Re: Upgrading to a new server

Our new server was delayed a few months and the new server comes with Parallels plesk 9.5.2 1. Does Magicspam support this version 2. I'll be running there servers side by side, however the new server with plesk 9.5.2 will not be going live until I migrate all of my clients sites. 3. When I migrate ...
by raymondlee
Thu Jan 21, 2010 4:00 pm
Forum: Frequently Asked Questions (FAQ)
Topic: Upgrading to a new server
Replies: 5
Views: 31948

Upgrading to a new server

We are upgrading to a new server, our current server has plesk 8.6 and our new server will have plesk 9.3

1. Is it possible to transfer all of my current magicspam settings to the new server, such as Best Practices Rules, Block Lists settings and exemption lists.

Thanks,

Ray

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