Search found 8 matches

by rbstern
Thu Sep 24, 2015 7:11 pm
Forum: General Discussions and Support Questions
Topic: MagicSpam PRO problems
Replies: 2
Views: 11061

Re: MagicSpam PRO problems

Initial impression is that the problems are fixed. Good work, folks. Thanks.

Will report back here if I see any further trouble.
by rbstern
Tue Sep 22, 2015 6:38 pm
Forum: General Discussions and Support Questions
Topic: This module is only available to the server administrator
Replies: 3
Views: 14121

Re: This module is only available to the server administrato

I got he same error as btoplak, but it happened to me while logged in as admin, while I was trying to resolve MagicSpam PRO customer access issues (submitted another post on that just now). Logging out and logging back in was the only way I could regain access to the Extension. Version: MagicSpam PR...
by rbstern
Tue Sep 22, 2015 6:14 pm
Forum: General Discussions and Support Questions
Topic: MagicSpam PRO problems
Replies: 2
Views: 11061

MagicSpam PRO problems

Not new to MagicSpam, but new to the PRO version. I'm having issues trying to get the Plesk 12 customer control panel interface to respect the subscription settings that should allow access to the PRO features for a domain. I have a customer with 4 subscriptions, with 4 domains, 2 aliases, and 2 sub...
by rbstern
Fri May 03, 2013 3:54 am
Forum: Discussions on Spam Protection Policies and Default Rules
Topic: Blacklisting range of IP addresses
Replies: 6
Views: 51017

Re: Blacklisting range of IP addresses

Thanks once again for the comprehensive reply. My MagicSpam instance has all of the IP Reputation lists enabled except UCE Protect 1 and 2, so the addresses in question might have been added after the spam to my client, or something about my MagicSpam implementation is not working. All of the best p...
by rbstern
Wed May 01, 2013 2:28 pm
Forum: Discussions on Spam Protection Policies and Default Rules
Topic: Blacklisting range of IP addresses
Replies: 6
Views: 51017

Re: Blacklisting range of IP addresses

Thanks for the supportive reply. I'm already using all of your best practice rules defaults, as well as "Block Mail Servers reported as Spam Source". Unfortunately, too much legitimate email would fail the "Confirm Server Identification Resolves (HELO)". Here's a log excerpt from...
by rbstern
Wed May 01, 2013 8:25 am
Forum: Discussions on Spam Protection Policies and Default Rules
Topic: Blacklisting range of IP addresses
Replies: 6
Views: 51017

Blacklisting range of IP addresses

The biggest spam problem I have that Magicspam doesn't address is spam coming from large groups of Class B or Class C addresses before they end up in someone's anti-spam list. For example, in a period of 45 minutes, one of my users received spam from the following IP addresses: 198.23.145.214 198.23...
by rbstern
Thu Jul 19, 2012 1:37 pm
Forum: General Discussions and Support Questions
Topic: MagicSpam is outstanding
Replies: 1
Views: 8762

MagicSpam is outstanding

Been running MagicSpam for a few days now, and I wanted to relay how impressed I am. Very easy module install on Plesk. Love the logical, accessible design of the module's control panel, and most of all, how much spam this tool is knocking out before it reaches my mail server. Excellent piece of sof...

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